GDPR & surroundings advice and solutions
We have developed a proposal to offer all our customers a simple and secure solution for legal compliance with the European GDPR legislation.
The main legal requirements for website and app owners
Privacy and Cookie Policy
The law obliges every site/app that collects data to inform users through a privacy and cookie policy.
The privacy policy must contain some fundamental elements including:
- the types of personal data processed;
- the legal bases of the treatment;
- the purposes and methods of processing;
- the subjects to whom the personal data may be communicated;
- any transfer of data outside the European Union;
- the rights of the interested party;
- the identification details of the holder.
The cookie policy describes in particular the different types of cookies installed through the site, any third parties to which the cookies refer – including a link to the respective opt-out documents and forms – and the purposes of the processing.
Can we use a generic document?
It is not possible to use generic documents as the information must describe in detail the data processing carried out by your site/app, listing all the third-party technologies used (e.g. Facebook Like buttons or Google Maps).
What if my site doesn't process any data?
It is very unlikely that your site does not process any data. In fact, a simple contact form or a traffic analysis system such as Google Analytics is enough to trigger the obligation to prepare and display information.
Cookie Law
In addition to preparing a cookie policy, to adapt a website to the cookie law you must also show a cookie banner on the first visit of each user And acquire consent to the installation of cookies. Some types of cookies, such as those released by tools such as social sharing buttons, should in fact be released only after obtaining valid consent from the user.
What is a cookie?
Cookies are used to memorize some information on the user's browser while browsing the site. Cookies are now essential to allow the correct functioning of a site. In addition, many third-party technologies that we usually integrate into our sites, such as a simple YouTube video widget, also use cookies.
Consent
If the user has the possibility to enter personal data directly on the site/app, for example by filling in a contact form, service registration or newsletter subscription, it is necessary collect free, specific and informed consentas well as register a unequivocal proof of consent.
What is meant by free, specific and informed consent?
Consent must be collected for each specific processing purpose – for example, one consent to send newsletters and another consent to send promotional material on behalf of a third party. Consent can be requested by setting up one or more non-pre-selected, non-mandatory checkboxes accompanied by information texts that make the user clearly understand how their data will be used.
How can consent be demonstrated unequivocally?
It is necessary to collect a series of information every time a user fills out a form on your site/app. This information includes a unique identification code of the user, the content of the accepted privacy policy and a copy of the form presented to the user.
Isn't the email I receive from the user after completing the form sufficient proof of consent?
Unfortunately it is not sufficient, as some information necessary to reconstruct the suitability of the consent collection procedure is missing, such as the copy of the form actually completed by the user.
How can we help you solutions
The simplest, most complete and professional solution For comply with regulations.
Privacy and Cookie Policy
We prepare a personalized information for your website or app. The policies are drawn up after a careful analysis of the website and the integrated functions
Cookie Solutions
The Cookie Solution is a complete system for managing the display of a cookie banner on each user's first visit, for blocking profiling cookies in advance and for obtaining the user's consent for the installation of cookies.
Consent Solution
The Consent Solution allows for the collection and storage of an unambiguous proof of consent whenever a user fills out a form – such as a contact form or newsletter subscription – on your website or app.